Shipping policy

AUSTRALIA 

For customers within Australia, we offer two shipping options, Standard and Express.

• STANDARD: $10 AUD (2-8 business days) and FREE for all orders over $100 AUD
• EXPRESS: $15 AUD (1-3 business days , up to 5 days for western states & remote areas)

INTERNATIONAL 

For customers outside of Australia, we offer Standard International shipping only.

• STANDARD: $25 AUD (10-30 days, depending on your country)

 

DUTIES & TAXES: For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. For more information please contact your local customs offices.

A tracking number will be provided via email once your order is shipped (this can take up to 24 hours to become available). You can track your order using your tracking number here: https://auspost.com.au/mypost/track/search

PLEASE NOTE

• Shipping costs are non-refundable
• Celene Jewellery cannot be held responsible for the service, delays or delivery by of Australia Post
  
• Shipping times may vary based on your location and customs processing. We do our best to provide accurate shipping estimates, however we can not guarantee delivery dates.
• Once an order is shipped, we are unable to modify or change items or details.
• We do not take responsibility for lost or stolen packages.

If you have any questions or concerns about your order, please contact us at info@celene.com.au